Refund Policy
At Jess Lincoln Coaching and Services, we are committed to providing high-quality experiences through our Mindful Healing Circles, retreats, and other services. We understand that sometimes plans change, and we aim to be as accommodating as possible. This policy outlines our refund and cancellation procedures.
Mindful Healing Circles
- Refunds: If you are unable to attend a Mindful Healing Circle, we offer a full refund provided you give at least 24 hours’ notice prior to the event.
- Cancellations within 24 Hours: Unfortunately, if notice is given less than 24 hours before the event, refunds will not be provided.
- Transfers: If you cannot attend but would like to transfer your booking to another date, please reach out at least 24 hours before the event, and we will do our best to accommodate your request, depending on availability.
Retreats
- Refunds: Due to the significant planning and preparation involved in our retreats, we require at least 2 weeks’ notice for a full refund.
- Cancellations within 2 Weeks: If cancellation is made less than 2 weeks prior to the retreat, we are unable to offer a refund. We encourage you to carefully check your availability before booking.
- Transfers: If you need to transfer your spot to another person, please contact us as soon as possible. Transfers are allowed at our discretion and depend on certain conditions being met, including providing contact details for the new attendee.
No Refunds for No-Shows
We do not provide refunds or credit for no-shows. If you do not attend an event or retreat and fail to notify us in accordance with the cancellation terms outlined above, no refunds or transfers will be available.
Payment Plans
If you have opted for a payment plan, all payments must be completed according to the agreed schedule. In the case of cancellations, refunds will only be provided for the amount paid if you notify us in line with the cancellation periods outlined above.
Cancellation by Jess Lincoln Coaching and Services
In the unlikely event that we need to cancel a Mindful Healing Circle or retreat due to unforeseen circumstances, you will be offered a full refund or the option to transfer your booking to another event of equal value. We will notify you as soon as possible in the event of a cancellation.
How to Request a Refund
To request a refund or discuss cancellations, please contact us at:
- Email: support@jesslincoln.com
- Phone: 0402792480
Please include your full name, the event you booked, and the reason for your refund request.
Changes to This Policy
We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on our website, and it is your responsibility to review the policy periodically to stay informed of any updates.